Watchmen Driver — Privacy Policy
Watchmen Driver is the driver companion app for the Watchmen TMS platform by Elyon SCI, LLC ("Elyon", "we"). It is used by professional drivers whose carrier or logistics company runs on the Watchmen TMS platform. Accounts are provisioned by your company's dispatcher or administrator — there is no public sign-up, and the app collects data only in the course of performing dispatched freight work.
Data we collect and why
| Data | When | Purpose |
|---|---|---|
| Account identity (name, email, driver ID) | Provisioned by your company | Sign-in and associating your work with your driver record |
| Location (foreground and background) | Only while a load is in your custody — from dispatch acceptance until delivery | Live shipment tracking and automatic arrival detection for your dispatcher. Tracking stops when the load is delivered; the app never tracks you off-duty. |
| Photos (camera) | Only when you photograph a proof-of-delivery or bill of lading | Attaching required freight documents to the load record |
| Voice recordings (microphone) | Only while you hold the "Speak a status update" control | Transcribing your spoken status update. Recordings are transcribed and are not used for any other purpose. |
| Load activity (status updates, signatures you record, acknowledgements) | As you perform freight work | The operational shipment record your company relies on |
| Crash diagnostics (error message and code location, the app screen, app version, phone platform, your company) | Only when the app crashes or hits an unexpected error | Finding and fixing the fault. Phone numbers, locations, email addresses, names and pay figures are removed on your phone before the report is sent, and reports go only to Elyon's own systems. |
How data is processed
- All data is stored in Google Cloud / Firebase services operated for Elyon, scoped to your company's tenant.
- Voice recordings are transcribed by Google Cloud Speech-to-Text. Spoken or typed status updates are interpreted by an AI model to route them to the correct operational action; you always review and confirm before anything is sent.
- Every mutating action is recorded with an audit attestation — that protects drivers as much as dispatchers.
What we do NOT do
- We do not sell or share your personal data with third parties for marketing.
- We do not serve ads and use no advertising or cross-app tracking SDKs.
- We do not track your location outside the custody window of an assigned load.
- We do not show your location to the shipper or to anyone outside the company that dispatched you. Shippers see the load's status and estimated arrival time, never your position.
- We do not use your data to train AI models.
Retention and deletion
Operational records (loads, documents, status history) are retained by your company as business records under its agreement with Elyon. Voice audio is used for transcription and not retained beyond processing. To exercise access or deletion rights over your personal data, contact your company's administrator or Elyon directly — account deletion requests can be made in-app or by email and are honored within 30 days.
Contact
Elyon SCI, LLC · privacy@elyonsci.ai